Personalized Concierge Services in Montana

Guest SERVICES

Personalized Guest Care from Start to Finish

Our guests deserve more than just a place to stay. They deserve a vacation designed around them. AAA Red Lodge Rentals has built its reputation on pairing quality vacation homes with outstanding customer care. We take time to match each guest with the right property, ensuring every stay reflects their preferences, needs, and style.

Our website makes it simple to find the ideal rental and see its proximity to nearby attractions and activities. We understand that travelers come to Red Lodge for more than accommodations; they come for experiences. That’s why our concierge services include personalized recommendations for dining, shopping, and exploring. Our local team shares insider knowledge of the area, helping you uncover the very best that Montana has to offer.

ABOUT OUR services

The Right Information at the Right Time

We know how valuable seamless communication is before and during your stay. From the moment you inquire about a property, our system provides instant quotes and real-time updates on availability. If your first choice isn’t open, we’ll share similar options with direct links for easy booking. Our support continues after your reservation is confirmed. Guests receive pre-stay emails, detailed digital guestbooks, and text messages with trip information, tips, and local highlights. When you arrive, our check-in and check-out process is quick, simple, and supported by our on-call team to handle any questions or last-minute needs.

  • How do I book a home?

    You can either make a booking directly on this website by visiting the Properties Page. Or you can call our office at 406-425-2125 and a owner will be glad to help you.

  • What is our cancellation policy?

    Cancellation Policy-


    Cancellation must be made in writing by the person responsible for the reservation. Notice of cancellation 15 days prior to your check-in date entitles you to a refund of your deposit less a 10% re-booking fee and any non-refundable fees. Notice of cancellation within 14 days prior to arrival is non-refundable. If you have booked a home with us through an outside booking website (i.e. Airbnb, VRBO, Booking.com) then the cancellation policy of that outside booking website will override our direct booking cancellation policy.


    Reservations longer than 21 days in duration are subject to a 60-day cancellation policy. Cancellation must be made in writing by the person responsible for the reservation. Notice of cancellation 60 days prior to your check-in date entitles you to a refund of your deposit less 10% of the deposit and any non-refundable fees. Notice of cancellation within 60-14 days of your check-in date will authorize us to re-book the reserved unit. If re-booked, a refund will be made less the 10% of the booking and any non-refundable fees. If the unit is not re-booked, the entire amount of reservation will be retained by AAA Red Lodge Rentals. Refunds will be made only to the extent that a subsequent guest’s license agreement is signed and dated, and the fee is paid for the same license period, after written cancelation notice and refund request is received from licensee named herein. There are no exceptions to this policy.


    AAA Red Lodge Rentals suggests that guests Purchase Travel Insurance to protect up to 100% of your vacation investment for covered reasons such as illness (including contracting COVID), injury or death in the family or to someone in the traveling party, natural disasters, travel delays and much more.

    You may purchase Travel Insurance any time up to 10-days prior to your arrival date. You may also

    increase your coverage to insure other travel costs such as airline tickets. Click here to purchase travel insurance.


    This Travel Protection Program is for ‘US’ residents traveling to ‘US-based’ and international locations (not subject to

    published travel restrictions). The Leisure Plus Protection Plan is powered by GoReady Insurance and is underwritten by

    Berkshire Hathaway Specialty Insurance Company. This program is provided only via licensed agents or authorized referral

    affiliates. Powered by GoReady Insurance (CA License No. 0I66850, National Producer No. 957388).

  • Is booking online secure?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

  • Can I bring my dog with me?

    We offer several homes, some of which allow dogs and some do not. You can either look at our properties online by clicking on the “vacation rentals” tab above and see if the home you are looking at allows dogs. Or you can call our office at 406-425-2125 and one our staff would love to help find a home that is just right for you and your dog.  


    Just a few reminders for you and for your canine friends

    1. There is limit of two dog(s).

    2. All dog(s) should be current on vaccinations.

    3. Dog(s) cannot be left unattained at any time please crate them if you are not at the home. If you are flying or do not have room in the car we can deliver a crate to the home for your dog to use for a fee of $35 for the entire stay.

    4. Make sure that everyone is behaving themselves and keeping to themselves, no wondering to the neighbors yards or excessive barking.

    5. Please make sure to clean up the yard after your dog(s) and of any excessive fur within the property

    6. Dog(s) are not allowed in the hot tub, or on furniture or bedding.

  • What are the benefits of a vacation home rental?

    Our vacation homes are stocked in such a way that you always feel like you are coming “home” to your “vacation home” rather than returning to a small hotel room. Our homes have full kitchens, with some homes having game rooms, hot tubs and BBQ grills. You will be able to enjoy a full service home while you are on vacation rather than a small, cramped hotel room.


    What if I left behind an Item?

     AAA Red Lodge Rentals is not responsible for lost items. AAA Red Lodge Rentals will make a reasonable effort to locate lost items and return items. Guests are responsible for shipping costs with a minimum charge of $25.00. 

  • What if you have a question or a concern at the home?

    Please know you can call or text us at 406-425-2125, email us at stay@aaaredlodgerentals.com, and we will be happy to address the issue as soon as we can.  We can fix most issues very promptly!

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Dog crate rentals

For guests staying in our dog-friendly homes, we can deliver a crate for your pet to use for a one-time fee, ensuring peace of mind and comfort for you and your furry friend.

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Private chef experience

Enjoy a fine dining experience right in your rental with acclaimed Chef Danny Mowatt, a multi-time James Beard Award semi-finalist who brings world-class culinary expertise to your table.

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Beartooth Tours

Discover Red Lodge, the Beartooth Mountains, and Yellowstone National Park with guided drives and wildlife viewing excursions. Use promo code “AAA” when booking to receive an exclusive discount.

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Baby gear rental

Partnering with BabyQuip, we help families travel light with safe, sanitized gear including cribs, highchairs, strollers, and more delivered right to your rental.

CONTACT US FOR MORE INFORMATION

Enjoy the best concierge services in Montana for a truly personalized stay.

Book today